It’s all about satisfying the customers! GoToMyPC has done that since June 1, 2001 where it first started providing remote desktop services, and it still remains the number one remote desktop software with 72.9% users preferring it to other related programs.
Yes, it’s for You too
This software as a service provides instant access to your home or office computer from any device wherever you are in the world and at any time. You just need to login to your account, type your username and password and wait until a secure and encrypted connection is established.
Then a window opens that shows your desktop, exactly as if you were sitting in front of your computer in the home or office. You can have full access of your remote computer, you can do anything you want: open programs and the Internet, listen to music, transfer files and documents, etc.
The only possible drawback is the lack of speed the local internet service provides. You see, many people don’t realize that. They rely on the program’s abilities, but you need to pay attention to other parameters as well. The faster the Internet is, the better functionality you’ll get.
If you wish to know more about GoToMyPC, click here to read our review and get 50% OFF discount if you are interested in buying it. You can always try it for free here or check more remote desktop software services on this special page.
Use your Smartphone or Tablet
Travelling is always something exciting, either it is for fun or business. Most travelers own the latest in technology smartphone and tablet devices. If you are one of them, you should know that GoToMyPC is available on these devices through its latest application that you can find in your mobile store.
Just type the program’s name, download it and install it in your device. It’s user friendly! You will easily learn how to control your PC from your phone or tablet (tablet will be much easier because of the larger screen) and you’ll also enjoy the process. I usually use it to open Adobe Photoshop, Corel Draw Suite (photo editing – designing software) and transfer files that I need to have with me.
Are you a Small Business Owner?
The professional edition is called GoToMyPC PRO and it is the perfect solution for small businesses. If you’re a small business owner you can download the program for free and use it for 30 days. In your trial period you can have unlimited access to 5 different computers and choose between 2 and 50 when the trial is over (if you eventually like and want to buy the product).
You can also manage up to 5 users in a private administration center, have access to new features and reporting tools, free product training and 24/7 support by phone, live chat (available Monday through Friday, 5am-4pm PST) or submit a request ticket.
Do you have any Questions?
Technical support is the most important department of a service. When you pay a significant amount of money to do your job, you also demand to find the best and quickest way to a solution, if a problem occurs and particularly if it’s about your business! That’s why Citrix is giving their customers voice to talk and bring important issues to the surface so they can find the best solution.
Some of the ways the company does that is from the sales and support interactions, where experts communicate with customers on a daily basis and collect tons of new information from calls or live chats.
Another way they are using it is by monitoring the social media. Clients post comments and their opinions on popular social media sites such as Facebook and Twitter or Google+.
They also provide an annual customer survey to their customers, and an inquiry survey collecting information from certain groups that use the program, and analyze their behavior.
Other feedback comes from Net Promoter Score (NPS), exit surveys when people decide to leave the service, spend time visiting and meeting customers or new prospects outside in the real world and understand what they do and how they do it.
We live in a complicated world and the only thing we need is simplicity. Simply1Software reviews programs and services such as GoToMyPC by Citrix, to give you an idea of what you can do and benefit from. The idea is to make things easier, faster, have more fun and enjoy life the best way we can!
What’s your personal experience with remote PC access software? Do you find it useful? Let us know your opinion by leaving a comment.